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Managing pulse questions
Create, edit and cancel pulse questions
Create, edit and cancel pulse questions

Learn more about creating, editing and cancelling pulse questions

Lucy Harvey avatar
Written by Lucy Harvey
Updated over a week ago

Create a pulse campaign

  1. Log in as an Admin

  2. In the left-hand menu select 'Pulse'

  3. Ensure you're viewing 'Live campaigns' in the sub-menu

  4. Select 'New Campaign'

  5. Complete all four sections 'Pick a question type', 'Set your question', 'Would you like to ask a follow-up question', 'Values' and 'Who should this be sent to'

  6. Once complete you can choose to schedule the campaign to go live now or in the future and then click 'Create campaign'. Or, if you would like to come back to the campaign at a later click 'Save this as a draft'.

Or, you can watch how to create a campaign in the video below.

Edit your pulse campaign question

You can only edit draft campaigns or campaigns you are currently creating. If you wish to make changes to a campaign once it has been set live you should cancel the campaign and create a new one. 

To edit your campaign simply click 'Draft Campaigns' then select the paper and pen icon highlighted in the picture below.

Cancel a pulse campaign question

There is a 10 minute grace period built-in for campaigns you choose to send immediately. This means you have up to 10 minutes after you select 'One-time Campaign - Send it immediately' and click 'Create Campaign' to cancel the campaign should you need to. 

For a scheduled question you have up until the minute before it sends to cancel it. 

Or, you can simply watch the video below.

If you cannot see the 'Pulse' section within Stribe it means that you do not have the correct permissions to complete this action. Contact your main system Administrator to gain permission for this action.

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