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Stribe - Pre-Launch IT Requirements
Stribe - Pre-Launch IT Requirements

Following all of these steps will ensure your Stribe emails arrive without a hitch.

Lucy Harvey avatar
Written by Lucy Harvey
Updated over a week ago

Before launching Stribe please tell your IT team to unblock (whitelist) the following links, ports and email addresses.

You MUST complete ALL of the below to avoid any deliverability and readability issues with your emails.

Links

stribehq.com

api.stribehq.com (used by our mobile apps)

*.stribehq.com (used by you to access Stribe)

stribehq.link (used by your employees to answer pulse campaigns)

Ports

HTTP: Port 80

HTTPS: Port 443

Emails

notifications@stribehq.com (used for sending notifications to you) notifications@pulse.stribehq.com (used for pulse campaigns) notifications@tootmood.com (used for pulse campaigns)

159.135.235.153 (IP of our mail server, adding it to your allow list will improve deliverability)

Emails - Extra unblocking instructions

It's vital that all three email addresses above are added to your safe-senders list and are given permission to allow automatic downloading of images from the internet to ensure that your colleagues can respond to pulse questions without issue.

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