The search feature is handy when you want to find more detail about specific messages or incidents. You might have seen a trend on the dashboard in a particular location and want to have a look through some of the recent messages/incidents from there.

Follow the step-by-step below.

You must be logged in to an admin account to do this.

  1. Head to 'Search'

  2. Select to search for 'All messages and incidents', 'Messages only' or 'Incidents only'

  3. Next, you have the option to search using 'Categories'

  4. Then select the start and end date for the dates you wish to search by

  5. If you wish to search by segments, select 'Search by segments', to reveal further search options available

  6. Once you have selected your search filters, press 'Search'

  7. Your search results will appear below

If you cannot see the 'Search' section within Stribe it means that you do not have the correct permissions to complete this action. Contact your main system Administrator to gain permission for this action.

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