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Managing employee messages and incident reports
Managing employee messages and incident reports
Tips and tricks to make it simple to support employee messages and managing incident reports
Lucy Harvey avatarImogen Pollard avatar
By Lucy and 1 other2 authors12 articles
How to export messages and incidents
What is the difference between messages and incidents?
How to link admins into a message or incident
How do I delete a message I sent to an employee?

Messages


How do I reopen a closed message?
What is a message?
Managing messages
Replying to a message
Adding a note to a message
Reassigning a message to a different admin
How to close a message

Incident Reports


What is an incident report?
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