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Why are some of my survey reports not displaying data?
Why are some of my survey reports not displaying data?

Learn why your reports may be blank in some areas.

Lucy Harvey avatar
Written by Lucy Harvey
Updated over 4 months ago

Word Tiles

There are two reasons why this data isn't showing up in your pulse reports.

  1. You didn't enable Word Tiles when the pulse campaign was set up.

  2. Your respondents have not selected any word tiles yet.

Sentiment analysis and word clouds

The reason the data won't be showing here is because no-one has sent an answer that included a follow-up answer.

If there are follow-up answers and your data is still not displaying, it may be because the answers are too short (e.g only 2 or 3 words long).

If you feel the response rate for your campaign is slightly below what you would've expected, consider resending to non-opens to boost visibility and responses. Find out how to do that here.

If you cannot see the 'Pulse' section within Stribe it means that you do not have the correct permissions to complete this action. Contact your main system Administrator to gain permission for this action.

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