Generally, we recommend that you send pulse questions to the largest possible audience, this gives you more detail to segment and better understand your audience.
However, being able to send pulse questions to particular groups can be useful if you wish to get feedback from just one of your locations, or types of staff or other staff categories.
"What changes within head office would improve your wellbeing?" you may only want to ask this question to your Manchester Head Office.
"How do you feel about the new marketing messages?" you may only want to ask this to your Marketing team.
Sending pulse questions to groups
First, make sure you have followed the steps below.
Log in as an Admin
In the left-hand menu select 'Pulse'
Ensure you're viewing 'Live campaigns' in the sub-menu
Select 'New Campaign'
Complete all three sections 'Pick a question type', 'Set your question' and 'Would you like to ask a follow-up question'.
Now you can begin selecting your group.
In section 4 'Who should this be sent to', you can choose which groups of people you would like to send the pulse question to (the groups that show up will be dependent on the data within Stribe).
You can send to one or multiple groups and you can also 'Send to everyone' to send to all staff on Stribe.
Watch this process below:
If you cannot see the 'Pulse' section within Stribe it means that you do not have the correct permissions to complete this action. Contact your main system Administrator to gain permission for this action.