In some instances, you may want admins on the system that can only manage and send pulse campaigns.

For example, if you have team leaders that need to send pulse campaigns to their teams, but you want to restrict them from viewing messages and managing resources because this function is kept solely for the HR team.

Once you have added the mentor to your system simply follow the steps below:

  1. Log in as admin

  2. Click on 'Users' on the left-hand side

  3. Select 'Admin' in the 'Role' dropdown

  4. Search for the Mentor you wish to update

  5. Click on their name

  6. Select 'Permissions' on the left-hand side

  7. 'Toggle On / Off' the following permissions:

    1. Read and respond to colleague's messages

    2. Manage incidents notes

    3. See messages or incidents assigned to other colleagues

    4. Full Control of messages or incidents assigned to other colleagues

    5. Manage resources

    6. Manage Shout-outs

    7. View dashboard

    8. Manage users

    9. Account owner

  8. Click Save

You can see this in action in the video below 👇

We have a whole host of tips and tricks for pulse resources. Find them here.

If you cannot see the 'Users' section within Stribe it means that you do not have the correct permissions for this action. Contact your main system Administrator to gain permission for this action.

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