When the time comes for your colleagues to move onto ventures new, you will want to remove them from Stribe, to ensure all response rates are accurate! This also frees up a license for a new colleague to join Stribe when they start at your company too!
You may have more than one leaver at once and this article will show you how to remove them together to create less work for you! If you want to remove just one person, follow the instructions in this article.
Login to Stribe (you must be an admin/mentor to remove employees from the system).
On the left hand menu, go to 'Settings'.
From the Employees section, choose 'Leavers'.
You'll see two options on how to remove multiple employees. The manual box on the left allows you to copy and paste the person's Stribe registered email address (one email address per line) and this sets their leaving date as today (immediate). If you're wanting to plan ahead and set the deactivation date for the future, you have the option of uploading a spreadsheet with those future dates.
Your leavers will then be deactivated either immediately or on the date on the spreadsheet depending on the option you've chosen!
See a video of this process here: