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How to deactivate a user account

Deactivating an account in Stribe

Lucy Harvey avatar
Written by Lucy Harvey
Updated over a year ago

If an employee leaves your organisation, it's important to ensure their account is disabled to remove access from Stribe.

To do so, just follow the steps below!
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  1. In the 'User Search' tab, search for the employee. This can be by their name, team or role depending on the segment information you have for their user account.

  2. Scroll down and locate their account in the list below

  3. On the right hand side, click the 'Disable' button

  4. And that's it! Their account has now been deactivated. If you ever need to activate their account again, just click the 'Enable' button and they'll be able to access their Stribe account.

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