By Lucy1 author7 articles
How do I reopen a closed message?Find out how to reopen a closed message if you need to!
What is a message?Learn how to manage and respond to messages from employees
Managing messagesLearn how best to manage the messages from employees
Replying to a messageMore information on replying to a message from employees
Adding a note to a messageFind out more about adding notes to employee messages
Reassigning a message to a different adminUse this option if there is an admin better suited to handle the message
How to close a messageFind out what happens when you're satisfied a message is resolved