To reply to a message you must be assigned to it. If you are already assigned to the message, simply type your reply into the box and press 'Send reply'.

If you aren’t already assigned and you wish to be assigned to the case simply replying to the message will assign you to the case. 

Or, you can click the 'Assign it to yourself' button at the top of the message.

As an admin, you can also add any file type you like to support your message. For example, if an employee has asked for a copy of your annual leave policy, you can attach the PDF to your message and send this directly through Stribe.

If you cannot see the 'Messages' section within Stribe it means that you do not have the correct permissions to complete this action. Contact your main system Administrator to gain permission for this action.
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