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When you should use one-time surveys and recurring surveys
When you should use one-time surveys and recurring surveys

Learn about the types of questions and scenarios best suited to one-time surveys and recurring surveys

Lucy Harvey avatar
Written by Lucy Harvey
Updated over 3 months ago

Once you have designed a survey you can decide to send it out once (one-time survey), or multiple times at intervals of your choice (recurring surveys).

This article will give you an idea of what types of questions are better suited to one-time and recurring surveys.

One-time surveys

One-time surveys help you get quick pieces of feedback and are best for questions you don't expect to ask again, or often, or for questions that you may wish to repeat but within different surveys each time. Example questions could be:

  • How do you feel about working from home again?

  • Did you enjoy our activities for World Mental Health Day?

  • How do you feel about the head office relocation?

Recurring surveys

Recurring surveys help you find trends and track how things are progressing. These are best for questions you want to ask regularly. Example questions could be:

  • How is your mental wellbeing this week?

  • How fulfilled do you feel in your role?

  • Do you understand the company mission?

  • How was your day yesterday?

Rule-based surveys

Finally, rule-based surveys give you more control over who you send your survey questions to. For instance, you might want to check in with your new starters by asking the same question over a few weeks. You can use rules to identify your specific audience, allowing you to target the survey to those who it will be relevant for. Find out how to set this up here!

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