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Frequently asked questions

Frequently asked questions

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6 articles
Lucy Harvey avatarImogen Pollard avatar
Written by Lucy Harvey and Imogen Pollard

How can it be anonymous if you know my email?

Why does Stribe need employee email addresses? And how do we maintain anonymity with this information?
Lucy Harvey avatar
Written by Lucy Harvey. Updated over a week ago

How to deactivate a user account

Deactivating an account in Stribe
Imogen Pollard avatar
Written by Imogen Pollard. Updated over a week ago

What are magic links?

Keep forgetting your password? Try logging in with our magic links!
Lucy Harvey avatar
Written by Lucy Harvey. Updated over a week ago

How do I reset a users password?

Reset an employees password
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Written by Lucy Harvey. Updated over a week ago

How will I know when there is a new message?

Learn how you will be notified if there is a new message from staff
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Written by Lucy Harvey. Updated over a week ago

What does alert mean?

Find out why a message sits within the 'Alert' section
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Written by Lucy Harvey. Updated over a week ago