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How to add a value to a pulse question you’ve already created
How to add a value to a pulse question you’ve already created

These instructions will help if you're looking to retrospectively add value tracking to pulse questions you've already created/asked.

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Written by Lana Eardley
Updated over a week ago

With our Values feature, you can now retrospectively add a value to pulse questions you’ve already created! This is applicable to live surveys, draft surveys and closed surveys so the options are endless when it comes to going back and adding values to questions. This is great for if you forget whilst creating the question (we’ve all been there!), if you want to add values to historic questions for additional analysis or you’ve simply changed your mind.

To add a value to a question once it’s already created, follow the steps below:

  1. Log in as an Admin user

  2. From the left hand side menu, choose 'Pulse'.

  3. When in the pulse section, choose 'Values'.

  4. Scroll down to see all of your existing values, or add a new one if you want to add a new value to existing questions.

  5. Once you’ve chosen the value you want to add to your question, click 'View' on the selected value.

  6. Scroll down until you can see the ‘Contributing Questions’ box and click 'Edit'.

  7. From here, you can search for the survey question you’d like to add to the value so ensure you know the wording of the question to make the search easier!

  8. Next, choose which scores you’d like to contribute towards your value. For example, if you have a question with the emoji answer type, you may only want it to contribute to the value if it’s ‘happy and very happy’ or perhaps the opposite - depending on what you want to track!

  9. Click 'Save' at the bottom once selected.

  10. This will then take you back to the values dashboard, where you will see your values graph - this will be amended should you have any new responses that match your selection.

Watch the video below to see how adding values retrospectively works:

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