Stribe Help Centre
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Getting started
Getting started
Find out how to set-up your account here
22 articles in this collection
Written by
Lucy Harvey
and
Imogen Pollard
Setting up Stribe
Your all-in-one guide to setting up your Stribe account
Written by
Lucy Harvey
Updated over a week ago
Stribe - Pre-Launch IT Requirements
Following all of these steps will ensure your Stribe emails arrive without a hitch.
Written by
Lucy Harvey
Updated over a week ago
Launch Email Template
Use this template to introduce Stribe to your colleagues before pressing launch
Written by
Lucy Harvey
Updated over a week ago
Permission Levels
Learn how admin and employee accounts are different.
Written by
Lucy Harvey
Updated over a week ago
How do you log in using the Stribe app?
Learn how to log in to Stribe using the app on your phone
Written by
Imogen Pollard
Updated over a week ago
How to log into Stribe using the Magic Link
Step by step & video training guide on how to log into Stribe using the magic link
Written by
Imogen Pollard
Updated over a week ago
How to log into Stribe using your email & password
Step by step & video training guide on logging into Stribe using your email and password
Written by
Imogen Pollard
Updated over a week ago
Logging into Stribe
Having trouble logging in? Read our how to guides!
Written by
Imogen Pollard
Updated over a week ago
Customisation
Setting your site-wide Message
Give your employees transparency on when they can expect a reply
Written by
Lucy Harvey
Updated over a week ago
How to update user roles
Learn what user roles are and how to change them
Written by
Lucy Harvey
Updated over a week ago
Add and updating segments
Learn about what segments are and how to update them
Written by
Lucy Harvey
Updated over a week ago
Setting account settings and customisations
How to check and update your account settings and customisations
Written by
Lucy Harvey
Updated over a week ago
Adding Users
How to add an employee
Learn how to add a new employee. Find out what they have access to.
Written by
Lucy Harvey
Updated over a week ago
How to add multiple employees
Learn how to import multiple employees in one go
Written by
Lucy Harvey
Updated over a week ago
How to add single admins
Learn how to add single admins. Find out what each role can do.
Written by
Lucy Harvey
Updated over a week ago
Updating admin permissions
Learn how to switch on or off different permission levels for a single admin
Written by
Lucy Harvey
Updated over a week ago
Updating individual employee details
Learn how to update a particular employee's information
Written by
Lucy Harvey
Updated over a week ago
How to bulk update employees
Learn how to update or edit information for multiple employees
Written by
Lucy Harvey
Updated over a week ago
Getting Started - FAQs
Why are our notification emails are getting blocked?
What to do if you find you can't access Stribe, and you aren't receiving emails from the system
Written by
Lucy Harvey
Updated over a week ago
Can I add more locations?
Adding new locations to Stribe is quick and simple.
Written by
Lucy Harvey
Updated over a week ago
Can I add more categories?
​Adding new categories to Stribe is quick and simple.
Written by
Lucy Harvey
Updated over a week ago
Can I search for messages and incidents?
Learn how to filter and search for specific messages and incidents
Written by
Lucy Harvey
Updated over a week ago